Processing Times

Orders are generally processed within 3–7 business days after payment is confirmed. Business days are Monday through Friday, excluding U.S. holidays. Orders placed on weekends or holidays begin processing on the next business day.

U.S. Shipping

We currently ship within the United States. Available destinations, shipping methods, delivery estimates, and rates are shown at checkout and may depend on the shipping address and items ordered.

• Standard: approximately 3–5 business days after processing
• Expedited: approximately 2–3 business days after processing, where available

Delivery estimates are not guarantees. Carrier delays, weather, holidays, remote locations, and other events outside our reasonable control may extend delivery times.

Shipping Rates

Free standard shipping is available on qualifying U.S. orders over $140. Standard shipping is otherwise charged at the rate shown at checkout. Expedited rates are calculated at checkout.

Shipping charges and refund treatment are subject to our Refund Policy and applicable law.

Tracking

After your order ships, we will send a shipment confirmation with tracking information when available. Tracking updates are provided by the carrier and may take time to appear.

Shipping Restrictions

• P.O. Box addresses are generally supported for standard shipping only.
• APO, FPO, and DPO addresses are shipped by available standard services.
• We may be unable to ship to freight forwarders, reshipping services, or locations unavailable at checkout.

Address Changes

Please review your shipping address before placing an order. If the address is incorrect, we will try to update it before shipment. Once an order has shipped, we may be unable to redirect it. Additional shipping or reshipping costs caused by an incorrect address may be charged where permitted by law.

Delays, Cancellations, and Refunds

We maintain a reasonable basis for the processing and shipping times we state. If we cannot ship within the time promised at checkout or within 30 days when no shipping time is stated, we will notify you of the delay and provide a revised shipping date. You may consent to the delay or cancel the unshipped order for a prompt refund as required by applicable law.

A delay notice will not replace a refund with store credit where a refund is legally required.

Damaged, Lost, or Missing Packages

If your order arrives damaged, please keep the packaging and take clear photos. If tracking shows delivery but you cannot locate the package, check with household members and neighbors and contact the carrier first. If the issue is not resolved, use the CONTACT US button below with your order number and relevant details so we can review the situation.

Peak Seasons

Processing and delivery may take longer during holidays and peak shopping periods. Any special timing shown at checkout or in a product listing will control for that order.